Shipping & Returns
Returns & Exchanges Cancellations If you wish to cancel your order before dispatch, you must email us immediately. Returns Unwashed or unworn (except tryout) may be returned within 30 days from the date merchandise was received. Item(s) must be returned in condition received or merchandise will be returned to sender. ***Guideline 1.A return Authorization must be obtained from customer service to receive a refund. Or the returned package will be returned to you. 2.Please indicate reason for return to get the return authorization and return-to address. 3.Pack merchandise securely. Please include the following information with your return: bill-to name, address; ship-to name, address; order number; reason for return. Exchanges Exchange requests must be made within 7 days of order receipt for merchandise Specify the exchange item and the new color or size in your email to the customer service. Items must be in like-new condition and unworn to be accepted as a return. Availability of replacement item is not guaranteed. You will receive an e-mail notification upon the completion of exchange processing.